Effective date: July 5, 2024

FreedomFoodCoach ("us", "we", or "our") operates the https://freedomfoodcoach.com website and provides related services including eBooks, coaching programs, online communities, and newsletters (collectively referred to as the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. It also covers our practices related to communications via newsletter and our presence on social media platforms.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Please note that while we maintain a presence on various social media platforms (such as Facebook, YouTube, LinkedIn, and Instagram), your interactions on these platforms are also subject to the respective platform's privacy policy.

Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://freedomfoodcoach.com/terms-and-conditions

Service: Service refers to the https://freedomfoodcoach.com website, our eBook "The Gut Fix", the WildFit 90-Day Challenge coaching program, online communities, newsletters, and any other products, services, or features offered by FreedomFoodCoach, whether currently existing or developed in the future.

Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies: Cookies are small pieces of data stored on your device (computer or mobile device).

Data Controller: Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers): Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User): Data Subject is any living individual who is using our Service and is the subject of Personal Data.

WildFit 90-Day Challenge: Refers to the flagship coaching program offered by FreedomFoodCoach as an independent WildFit coach.

The Gut Fix: Refers to the eBook offered by FreedomFoodCoach.

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to: Email address, First name and last name, Phone number, Address, State, Province, ZIP/Postal code, City.

We collect postal addresses to provide 90-Day Challenge clients with complimentary bonuses.

As part of the WildFit 90-Day Challenge, clients are also registered with the external getwildfit.com platform. Through this platform, clients have the option to share additional data such as body weight, measurements, and journal entries to facilitate their journey. While sharing this information is not mandatory for the challenge, it is strongly encouraged to provide a better sense of progression and enhance motivation.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link provided in any email we send.

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use the following types of cookies:

Session Cookies: We use Session Cookies to operate our Service.

Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

Security Cookies: We use Security Cookies for security purposes.

Analytics Cookies: We use Analytics Cookies to understand how you use our Service.

We may also use third-party cookies for analytics and advertising purposes.

We collect and use your information to:

- Deliver our eBooks, 90-Day Challenge coaching, and Facebook community access

- Keep you informed about service updates,

- Enable your participation in interactive features

- Provide customer support

- Improve our services through analysis

- Monitor service usage

- Address technical issues

- Share relevant news and offers (unless you opt out)

When you sign up for our 90-Day Challenges, we'll share your name and email with WildFit to set up your access to their platform. Please note:

- This sharing is necessary to provide you access to the WildFit platform for the challenge

- WildFit may use this information for marketing and tracking purposes

- WildFit's use of your data is governed by their own Privacy Policy and Terms and Conditions, which we encourage you to review

For our European Economic Area (EEA) customers, we process your data based on:

- Contractual necessity

- Your explicit consent

- Our legitimate business interests (where not overridden by your rights)

- Payment processing requirements

- Legal compliance obligations

We keep your personal information only as long as necessary to:

- Fulfill the purposes outlined in this policy

- Comply with legal requirements

- Resolve disputes

- Enforce our agreements

Your data may be transferred to and stored on computers outside your local jurisdiction. By using our services, you consent to this transfer. Specifically:

- Customer data (names, emails, addresses) is stored by systeme.io. Their servers are hosted by Amazon Web Services in Ireland, and data is not transferred outside the European Union.

- For the 90-Day Challenge, we submit your name and email to getwildfit.com

- You may need to provide additional information directly to getwildfit.com, including optional health-related data

We are committed to ensuring the security of your data, regardless of where it's processed or stored.

By using FreedomFoodCoach services and providing your information, you agree to the data practices described in this policy. We respect your privacy rights and will take all necessary steps to protect your personal information.

At FreedomFoodCoach, we respect your privacy, but there are some situations where we might need to share your information:

1. Legal Requirements: We may disclose your personal data if we believe in good faith that it's necessary to:

- Comply with the law or legal proceedings
- Protect our rights or property
- Investigate potential misconduct related to our service
- Ensure the safety of our users or the public
- Shield ourselves from legal liability

2. Professional Collaboration: With your consent, we may share your information with other coaches in the WildFit coaches community. This helps us find tailored solutions for your unique health and nutrition challenges.

3. Service Providers: We use trusted third-party services like getwildfit.com and systeme.io to store and process your data. These partners are committed to maintaining the confidentiality and security of your information.

We care about the security of your data. While no online method is 100% secure, we use industry-standard practices to protect your personal information.

As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). If you're in the European Economic Area (EEA), you also have rights under the General Data Protection Regulation (GDPR). Here's what that means for you:

You have the right to:

- Access the personal data we have about you

- Correct any inaccurate information

- Request deletion of your data

- Object to or restrict how we use your data

- Receive a copy of your data in a usable format

- Withdraw your consent for us to use your data

If you want to exercise any of these rights, just reach out to us. We're a small team, so we handle these requests personally to ensure your privacy is protected.

Please note: We might need to verify your identity before we can fulfill your request, just to make sure we're protecting your data properly.

We partner with various service providers to help us deliver, improve, and maintain our services. These may include:

- Platform providers for our coaching programs

- Email and communication services

- Payment processors

- Data storage and hosting services

Currently, we work with providers such as getwildfit.com, systeme.io, PayPal, and Stripe. We may engage other service providers as our business grows and evolves.

We want you to feel confident about how your information is handled. Here's our commitment to you:

1. Limited Access: Our service providers only have access to your personal data when it's necessary to perform specific tasks on our behalf.

2. Purposeful Use: They are obligated to use your information solely for the purpose of providing the agreed-upon services.

3. Confidentiality: We expect our service providers to maintain the confidentiality of your data and not disclose it for any other purpose.

4. Data Protection: We choose providers who have robust data protection measures in place, aligning with our commitment to safeguarding your privacy.

We use Google Analytics, a web analytics service provided by Google, to help us understand website traffic and usage.

Google Analytics tracks and reports website traffic, collects data on how you use our service, and may share this data with other Google services. They use this data to to improve their own services, to provide us with insights about our site usage, and to personalize ads in their advertising network (we don't run ads on our site).

You can opt-out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information about your visits with Google Analytics.

For details on Google's privacy practices, visit their Privacy & Terms page: https://policies.google.com/privacy?hl=en

We offer paid products and services, including our 90-Day Challenge program with a 3-month payment plan option. To process these payments safely and efficiently, we use two trusted third-party services: Stripe and PayPal.

When you make a payment, your card details are provided directly to these payment processors. We never see, store, or collect this sensitive information. This approach adds an extra layer of security to your transactions.

Both Stripe and PayPal adhere to the Payment Card Industry Data Security Standard (PCI-DSS). This is a set of rigorous security requirements established by major credit card companies to ensure the safe handling of your payment information.

For more information on how these companies handle your data, you can check out their privacy policies:

- Stripe: https://stripe.com/us/privacy

- PayPal: https://www.paypal.com/ca/webapps/mpp/ua/privacy-full?locale.x=en_CA

At FreedomFoodCoach, we love sharing valuable resources with you. Our website and services often include links to external websites, including health and nutrition blogs, WildFit articles and resources, videos from various social media sites like YouTube, Facebook, and Instagram, and potentially Amazon product links (for items we believe in and want to recommend).

While we strive to connect you with high-quality, reputable sources, it's important to remember:

1. You're leaving our nest: When you click on these external links, you're venturing outside of FreedomFoodCoach's domain. This means you'll be subject to different privacy policies and practices.

2. We can't vouch for everyone: Despite our best efforts to link to reputable sources, we can't control or be responsible for the content, privacy policies, or practices of these third-party sites.

3. Stay savvy: We encourage you to be as health-conscious with your online privacy as you are with your nutrition. Always review the privacy policy of any site you visit.

4. WildFit connection: For some of our services, like the 90-Day Challenge, you'll interact directly with WildFit's platform. While we have a close relationship with WildFit, their site operates under its own privacy policy.

5. Our link philosophy: We do our best to share resources from reputable health sources, professionally written content, and articles with proper citations. However, remember that in the ever-evolving world of health and nutrition, even highly regarded sources can sometimes contain inaccuracies.

6. Affiliate links: In the future, we may use affiliate links, particularly for Amazon products. We'll only recommend products we believe in, but purchasing through these links may earn us a small commission.

Our coaching services, resources, and content are designed for adults. We do not create content specifically for children, as their nutritional needs are unique and often require specialized guidance from health professionals. We do not knowingly collect personal information from anyone under the age of 18. Our services are not intended for use by minors, and we do not target our marketing or content towards children.

We understand that the adults we coach may share what they learn with their families, including children. However, any resources or advice we provide are meant for adult implementation and should be adapted by parents or guardians for their children's needs.

In the rare event that a minor expresses interest in our services, our policy is to communicate with their parent or guardian instead. We believe that decisions about nutrition and lifestyle changes for minors should involve parental oversight.

If we become aware that we have inadvertently collected personal information from a minor, we will take prompt steps to delete this information from our records.

If you're a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately. We'll work with you to address the situation and remove any such information from our systems.

When we make significant changes to this privacy policy, we'll send you an email to let you know and/or display a prominent notice on our Service.

We'll always give you advance notice before any substantial changes take effect. Typically, in the health and nutrition industry, businesses provide at least 30 days' notice for significant privacy policy updates. We'll follow this standard to ensure you have ample time to review any changes.

You'll find the current effective date at the top of this privacy policy. We keep track of these dates internally to maintain accurate records and to ensure continuity and accountability.

We encourage you to review this policy periodically, especially after receiving a notification email from us. Your continued use of our services after changes take effect will indicate your acceptance of the updated policy.

Remember, your privacy matters to us. If you ever have questions about our privacy practices or policy updates, please don't hesitate to reach out. We're here to help you understand how we protect your personal information.

Reach us at support@freedomfoodcoach.com